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Publicationer information ikon
Customer
Satisfaction: Refunds from European Airlines during COVID-19
Referentgranskad
Öppen tillgång
Dada, Oluwaseun Alexander; Olaleye, Sunday Adewale; Sanusi, Ismaila Temitayo; Obaido, George; Aruleb...
International journal of innovation, creativity and change
2021
Publicationer information ikon
From Data to
Customer
Insight and Improved
Customer
Experiences
Öppen tillgång
Kähkönen, Outi; Hanni-Vaara, Päivi
Lapin ammattikorkeakoulun julkaisuja. Sarja B. Tutkimusraportit ja kokoomateokset
2022
Publicationer information ikon
Customer
satisfaction in construction
Referentgranskad
Kärnä, Sami; Junnonen, Juha-Matti; Kankainen, Jouko
-
2004
Publicationer information ikon
Long-term
customer
relations in a project company - the role of
customer
feedback systems
Referentgranskad
Jakobsson, M.; Järvenpää, E.
Elsevier
1998
Publicationer information ikon
How do omnichannel
customer
experiences affect
customer
engagement? : Theory and empirical validation
Referentgranskad
Öppen tillgång
DOI
10.1016/j.jbusres.2025.115196
Rahman, Syed Mahmudur; Carlson, Jamie; Gudergan, Siegfried P.; Wetzels, Martin; Grewal, Dhruv
Journal of Business Research
2025
Publicationer information ikon
Context-Specific
Customer
Orientation
Referentgranskad
Wallin, J.
Strategic Management Society (SMS)
1997
Publicationer information ikon
Towards the era of MyHealth :
customer
inclusion and
customer
-driven approaches in care services
Öppen tillgång
Santamäki, Kirsti
Sitra studies
2018
Publicationer information ikon
Customer
Experience is a Critical Topic for Business
Öppen tillgång
Vesterinen, Johanna; Grabovskaia, Zinaida
Masterminds - Maisteriainesta -blogi
2019
Publicationer information ikon
Combining data analytics and qualitative
customer
research for meaningful
customer
experience insight –Preliminary results
Referentgranskad
Öppen tillgång
Ahola, Markus; Mirja, Kälviäinen; Tarja, Keski-Mattinen; Sanna, Apajalahti
7 Experiences Summit
2024
Publicationer information ikon
LAB’s
customer
experience platform
Öppen tillgång
Ahola, Markus
The Publication Series of LAB University of Applied Sciences
2022
Customer
Satisfaction: Refunds from European Airlines during COVID-19
Referentgranskad
Öppen tillgång
2021
From Data to
Customer
Insight and Improved
Customer
Experiences
Öppen tillgång
2022
Customer
satisfaction in construction
Referentgranskad
2004
Long-term
customer
relations in a project company - the role of
customer
feedback systems
Referentgranskad
1998
How do omnichannel
customer
experiences affect
customer
engagement? : Theory and empirical validation
Referentgranskad
Öppen tillgång
DOI
10.1016/j.jbusres.2025.115196
2025
Context-Specific
Customer
Orientation
Referentgranskad
1997
Towards the era of MyHealth :
customer
inclusion and
customer
-driven approaches in care services
Öppen tillgång
2018
Customer
Experience is a Critical Topic for Business
Öppen tillgång
2019
Combining data analytics and qualitative
customer
research for meaningful
customer
experience insight –Preliminary results
Referentgranskad
Öppen tillgång
2024
LAB’s
customer
experience platform
Öppen tillgång
2022
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